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Installing ResearchMaster

This page is designed to assists CSOs with the installation of ResearchMaster. ResearchMaster must be installed by a CSO and is available from the SOE Server.

Installing a Brand New RM:

1. Install RM 4.1.6.6 from ...Windows\apps\ResearchMaster\4.1.6.6 by double clicking setup.cmd

This will also automatically install the oracle 10g client from ...Windows\apps\Oracle_10g

2. Once RM has installed, double-check that the client PC has the file tnsnames.ora in C:\oracle\product\10.2.0\client_1\NETWORK\ADMIN.

The file should contain the following entry:

RM-PRD.world =
(DESCRIPTION =
        (ADDRESS =
          (PROTOCOL = TCP)
          (Host = fleabane.qut.edu.au)
          (Port = 1571)
         )
    (CONNECT_DATA = (SID =RMPRD)
    )
)

3. Reboot the machine

To upgrade an existing installation of RM, please install from the same location as above and reboot the machine.

Known Issue:

An earlier version of the package installed RM on D drive if the client PC had a partitioned drive. The fix can be found on the Troubleshooting page under the heading Select Data Source.